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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
Kroger Wireless, formerly known as i-wireless, [188] is a national private label wireless service provider sold in over 2,200 retail locations within the Kroger family of stores across 31 states. [189] Kroger Wireless service functions over the nationwide T-Mobile network. [190]