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Virginia Beach consistently meets state and federal requirements for drinking water. A detailed listing of rates, fees and charges applicable to public utility services for the City. Public water or sewer emergencies can happen at any time.
Payments must be posted to your account before water service can be restored. Community resources are available to assist customers who are experiencing financial hardship. Contact Public Utilities. The Department of Public Utilities offers a number of convenient payment options.
View and print current and prior bills (back two years). Manage pay-by-text enrollment (directly in the portal). Contact Public Utilities. There's never a wait online - just secure access to account information and Public Utilities service 24 hours a day, seven days a week!
The Customer Portal application allows citizens to use a single sign-on to access City of Virginia Beach online services. To access offered services, you will need to register your email address by click the 'First-time user sign up' link above.
Public Utilities provides drinking water and sanitary sewer services to Virginia Beach residents. In addition to water and sewer charges, customers’ monthly City Services Bills also include charges for stormwater and solid waste collection provided by Public Works.
Public Utilities | City of Virginia Beach. Departmental Performance Plans. Focused Action Plan. Search. Initiative: Princess Anne Water Transmission Main Grant. Initiative: Foster a Sense of Belonging and Inclusive Leadership in the Department Through two or More Select Milestones. Virginia Beach Strategic Plan. FY24 Focused Action Plan Year ...
Pay Personal Property Tax, Real Estate Tax, Parking Tickets, Public Utilities/Storm Water bills with a major credit card (2.5% fee or $1.00, whichever is greater). Pay via the Treasurer's Local Payment Call Center at (757) 385-8968.
Personal property tax, real estate tax, parking tickets, and Public Utilities/stormwater bills can be paid over the phone with a major credit/debit card subject to the 2.5% fee or $1, whichever is greater.
Contact Public Utilities. IMPORTANT: Do NOT use this form to update account information, start/stop service, submit a service request, report a water pressure problem, request a bill adjustment, or any other account-related inquiry. These requests should be submitted through our call center at 757-385-4631 or by logging into your account.
The Public Utilities Customer Service Center, located at 2809 S Lynnhaven Road Suite 250 (second floor), is open to the public Monday through Friday, 8 a.m. to 5 p.m. For routine requests, contact the Public Utilities Customer Contact Center at 757-385-4631.