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These suggestions are designed to help with broadband connections only. If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection . An active internet connection is required to be able to access all the best that AOL offers.
Check if you can visit other sites with a different browser - The problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. Use a different access number - If you're unable to connect using AOL Dialer, you may need to manually add another access number to connect to the internet.
Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
1. Check phone line for dial tone, and line quality. 2, Redial. 3. Select a different access number(s). Access Numbers work better with certain modems.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.
Optimized for older operating systems and dial-up internet connections, AOL Shield allows you to browse the internet quickly and easily. Install now *To enhance performance, when the AOL Shield Browser is launched over a dial-up connection, the security setting that blocks dangerous and deceptive content is disabled.