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LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1] It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text. [4] [5]
Help Scout's primary product is a web-based SaaS (software as a service) help desk that complies with HIPAA regulations. [ 2 ] [ 1 ] [ 3 ] Founded in 2011, the company serves over 10,000 customers across more than 140 countries, including notable clients like Buffer , [ 4 ] [ 5 ] Basecamp , Trello , [ 6 ] Reddit , and AngelList .
Free and open-source software portal; This is a category of articles relating to software which can be freely used, copied, studied, modified, and redistributed by everyone that obtains a copy: "free software" or "open source software".
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Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
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