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  2. Five whys - Wikipedia

    en.wikipedia.org/wiki/Five_whys

    Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. [1] The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question "why?" five times, each time directing the current "why" to the answer of the ...

  3. Three levels of leadership model - Wikipedia

    en.wikipedia.org/wiki/Three_levels_of_leadership...

    He also described the six sets of skills that underlie the public and private leadership behaviors: (1) group problem-solving and planning; (2) group decision-making; (3) interpersonal ability, which has a strong overlap with emotional intelligence (4) managing group process; (5) assertiveness; (6) goal-setting.

  4. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields.

  5. Leadership - Wikipedia

    en.wikipedia.org/wiki/Leadership

    Some U.S. academic environments define leadership as "a process of social influence in which a person can enlist the aid and support of others in the accomplishment of a common and ethical task". [5] In other words, leadership is an influential power -relationship in which the power of one party (the "leader") promotes movement/change in others ...

  6. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    D4: Determine and Verify Root Causes and Escape Points: Identify all applicable causes that could explain why the problem has occurred. Also identify why the problem was not noticed at the time it occurred. All causes shall be verified or proved. One can use five whys or Ishikawa diagrams to map causes against the effect or problem identified ...

  7. The Toyota Way - Wikipedia

    en.wikipedia.org/wiki/The_Toyota_Way

    The principles of the Toyota Way are divided into the two broad categories of continuous improvement and respect for human resources. [7] [8] [9] The standards for constant improvement include directives to set up a long-term vision, to engage in a step-by-step approach to challenges, to search for the root causes of problems, and to engage in ongoing innovation.

  8. Knowledge-based decision making - Wikipedia

    en.wikipedia.org/wiki/Knowledge-based_decision...

    The description of a problem solving process begins with the complicated description of a problem that is required to be solved by the so-called initial situation diagnosis. For such purpose, there are specific tools and methods. Then there is a decision on how to solve the particular problem. The final stage of the process is the optimization ...

  9. Participative decision-making in organizations - Wikipedia

    en.wikipedia.org/wiki/Participative_decision...

    Democratic leadership, also known as participative leadership, is a type of leadership style in which members of the group take a more participative role in the decision-making process. Researchers have found that this leadership style is usually one of the most effective and leads to higher productivity, better contributions from group members ...