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  2. Apple certification programs - Wikipedia

    en.wikipedia.org/wiki/Apple_certification_programs

    They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers and Apple Authorized Training Centers, as well as online through Pearson Vue.

  3. Internet Access and Training Program - Wikipedia

    en.wikipedia.org/wiki/Internet_Access_and...

    Through these sites, thousands of individuals per month receive free-of-charge access to the Internet as well as to a wide variety of computer-related training programs. IATP access sites are located in the countries of Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan.

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...

  5. The Perfect Tech Support Option for People Who Aren’t ... - AOL

    www.aol.com/products/blog/the-perfect-tech...

    Assist by AOL provides live support with tech experts risk-free: If your first issue isn't resolved, you may request a full refund of any charges you have paid if presented within the first 30 ...

  6. Microsoft Certified Professional - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Certified...

    An extensive network of Microsoft Solution Provider organizations offered robust training and formal examinations were provided through other contract testing vendors. Certifications were earned by passing exams aligned to a specific certification offering. Typically multiple examinations were required to obtain either a hardware centered ...

  7. Massive open online course - Wikipedia

    en.wikipedia.org/wiki/Massive_open_online_course

    Course developers could charge licensing fees for educational institutions that use its materials. Introductory or "gateway" courses and some remedial courses may earn the most fees. Free introductory courses may attract new students to follow-on fee-charging classes. Blended courses supplement MOOC material with face-to-face instruction.

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