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ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
The Consumer Review Fairness Act of 2016, signed into law by President Barack Obama on December 14, 2016, is a federal consumer protection statute banning the use of gag clauses in non-negotiable consumer form contracts.
In 1990, Consumer Reports launched Consumer Reports Television. [41] By March 2005 it was "hosted" by over 100 stations. [42] [43] On August 1, 2006, Consumer Reports launched ShopSmart, [44] a magazine aimed at young women. [45] In 2008, Consumer Reports acquired The Consumerist blog from Gawker Media. [46]
Listening to consumer advocacy campaigns, you’d think our only influence on the developing world was at the cash register. But our real leverage is with our policies, not our purchases. In the '90s, the U.S. told Cambodia that to sell its clothes here, it had to open up every single garment factory to International Labor Organization inspections.
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
The bill was introduced in the aftermath of the release of two reports by the committee regarding the spread of deceptive internet sales practices. [6] One of the reports, titled "Aggressive Sales Tactics on the Internet and Their Impact on American Consumers", centered on how three companies (Affinion, Webloyalty, and Vertrue) engaged in deceptive practices to auto-enroll consumers without ...