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Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
On 30 July 2007, UTI Bank changed its name to Axis Bank. [16] In 2009, Shikha Sharma was appointed as the MD and CEO of Axis Bank. [17] In 2013, Axis Bank's subsidiary, Axis Bank UK commenced banking operations. [18] The Indian government intends to sell a 20.7% stake in Axis Bank in February 2014 for 57 billion rupees, equivalent to 925 ...
E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]
The Bill seeks to confer on every citizen the right to time-bound delivery of specified goods and services and to provide a mechanism for Grievance Redressal.The Bill makes it mandatory for every public authority to publish a Citizen's Charter within six months of the commencement of the Act, failing which the official concerned would face action, including a fine of up to Rs. 50,000 from his ...
Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments. The system has been designed in-house by the National Informatics Centre team. It has a ...
Apollo Hospitals Enterprise Limited is an Indian multinational healthcare group headquartered in Chennai.It is the largest for-profit private hospital network in India, with a network of 71 owned and managed hospitals.
The National Consumer Disputes Redressal Commission (NCDRC) is a quasi-judicial government commission established in India in 1988 under the Consumer Protection Act of 1986. [3] Headquartered in New Delhi, it serves as the apex national-level forum for consumer dispute resolution in India. [ 3 ]
Kerala State Consumer Disputes Redressal Commission is the first commission in the country to initiate redressal of collaborative practices online. Under this system parties in the dispute by themselves or through their counsel through a call express their interest for their case to be part of Eadalat to the court Master.