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  2. Sample Resume: Retail - AOL

    www.aol.com/news/2011-10-02-sample-resume-retail...

    Compiling a resume in which the majority of your experience comes from retail may seem difficult at first. "I worked at this store, I sold these products" is the typical mindset of many retail ...

  3. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    A hybrid or combination résumé combines the best of the reverse chronological and functional resume formats. Opening with a profile or summary to showcase the most relevant information, it often continues with a section of highlights and/or a list of strengths before listing reverse chronological experience and education.

  4. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result (STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires.

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]

  6. Business analyst - Wikipedia

    en.wikipedia.org/wiki/Business_analyst

    Organisational skills; Knowledge of business structure; Stakeholder analysis; Requirements engineering; Cost benefit analysis; Processes modelling; Understanding of networks, databases and other technology; These skills are a combination of hard skills and soft skills. A business analyst should have knowledge in IT and/or business, but the ...

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