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The MTA funds were described as a "piggy bank" for the state, with the issuance of MTA bonds benefiting the state at the MTA's expense. [157] By 2017, a sixth of the MTA's budget was allocated to paying off debt, a threefold increase from the proportion in 1997.
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at Flushing–Main Street, were to open in early 2023.
In 1992, the MTA built little league baseball fields on an adjacent site one block west. [64] The MTA also owned the lot immediately south of the depot until 2014, which was leased and used as a driving range from 1999 to 2010. [65] [66] This land was originally planned for an expansion of the depot, or a new central rebuild facility.
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In December 2006, MTA New York City Transit launched TripPlanner, its online travel itinerary service. TripPlanner offers users customized subway, bus, and walking directions within all five boroughs of New York City, as well as service alerts and service advisories for planned track work.
[30] [31] The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at 34th Street–Penn Station, were to open in early 2023.