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Temporarily disable your security application, such as your firewall or antivirus program, until you've successfully launched your game. Re-enable your security software immediately afterwards. Some antivirus or personal firewall applications incorrectly identify our games as viruses and disrupt or block the game.
If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold
If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings.
Fix problems with Games on AOL.com Games on AOL.com offers hundreds of free online games. Discover solutions to common issues on Games on AOL.com and get back to playing.
The software for most Android devices can be updated from the Settings app, but check with your manufacturer for instructions specific to your device. Force stop and restart the app Verified for version 4.4 and later
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!