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In a call center or contact center environment, the call is then typically answered by a telephone system known as an automatic call distributor (ACD) or private branch exchange (PBX). The subsequent routing of the call may be done in many ways, ranging from simple to complex depending on the needs of the owner of the toll-free number.
They are toll-free only when dialed from landlines, and charged the same as a land line when dialed from cell phones. In Malaysia the prefix is 1800. Free if calling from a land-line and VoIP only. Calling from mobile phone will be considered a local call, with varying charges depending on the mobile network providers. In Mexico the prefix is 800.
Since 2015, calls from mobile phones to any other mobiles do not need to prefix with a 0. However, calls from landlines to non-local mobile numbers need to be prefixed with 0. Toll Free: These are usually ten digit numbers beginning with 1-800. Sometimes they are accessible (or are toll-free) only when called from the government-owned telephone ...
Mobile phones use geographic area codes (two digits): after that, all numbers assigned to mobile service have nine digits, starting with 6, 7, 8 or 9 (example: 55 15 99999–9999). 90 is not possible, because collect calls start with this number.
A trunk call is prefixed with '0' for national calls and '00' for international calls, following the European standard. It is now normal for local calls to cost the same as long-distance UK calls, and is now common, for a small extra monthly charge, to allow free calls to landlines within the UK.
“Traditional landline telephone service is the most dependable communications tool currently available in rural communities and is vital to reliably accessing 9-1-1,” he said.