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A general manager (GM) is an executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement, known as profit & loss (P&L) responsibility. A general manager usually oversees most or all of the firm's marketing and sales functions as well as the day-to-day operations of the business ...
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
Certified Hotel Administrator (CHA) is the highest certification from the American Hotel & Lodging Educational Institute. To be eligible, individuals must fall into one of the following categories: General Manager , owner/operator in a lodging hospitality company, or corporate executive at a lodging hospitality company responsible for the ...
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The Edmond Meany Hotel opened in November 1931. [1] It was later known as the Meany Tower Hotel and the University Tower Hotel , before becoming the Hotel Deca in 2008. [ 2 ] It was renovated from 2017-2018 and reopened as the Graduate Seattle in November 2018.
Hotels operate 24 hours a day, as such they typically continue to provide front desk services around the clock. The night auditor carries out the duties of the front desk agent (such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling) as well as performing wake up calls and providing concierge services and other duties carried ...