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  2. Procter & Gamble Philippines - Wikipedia

    en.wikipedia.org/wiki/Procter_&_Gamble_Philippines

    Procter & Gamble Philippines, Inc. (also known as P&G Philippines) is the Philippine subsidiary of American multinational consumer goods company Procter & Gamble. [2] It is a manufacturer of laundry detergents and soaps, shampoos and hair conditioners, toothpastes, deodorants, skin care products, household cleaners, toilet soaps and consumer healthcare products.

  3. Moment of truth (marketing) - Wikipedia

    en.wikipedia.org/wiki/Moment_of_truth_(marketing)

    Moment of truth (MOT) in marketing, is the moment when a customer/user interacts with a brand, product or service to form or change an impression about that particular brand, product or service. In 2005, A. G. Lafley , Chairman, President & CEO of Procter & Gamble coined two "Moments of Truth". [ 1 ]

  4. Service recovery paradox - Wikipedia

    en.wikipedia.org/wiki/Service_recovery_paradox

    The service recovery paradox (SRP) is a situation in which a customer thinks more highly of a company after the company has corrected a problem with their service, compared to how they would regard the company if non-faulty service had been provided. The main reason behind this thinking is that successful recovery of a faulty service increases ...

  5. Procter & Gamble - Wikipedia

    en.wikipedia.org/wiki/Procter_&_Gamble

    P&G was one of the first mainstream advertisers on Spanish-language TV during the mid-1980s. [83] [84] By the late 1990s, P&G was established as the largest advertiser on Spanish-language media. [85] In 2008, P&G expanded into music sponsorship when it joined Island Def Jam to create Tag Records, named after a body spray that P&G acquired from ...

  6. Pringles - Wikipedia

    en.wikipedia.org/wiki/Pringles

    The tubular can was designed to address customer complaints about broken chips and empty air in the bags. Each Pringles chip is in the mathematical shape of a hyperbolic paraboloid . In 1956, Procter & Gamble assigned a task to chemist Fredric J. Baur (1918–2008): to develop a new kind of potato chip to address consumer complaints about ...

  7. Jon R. Moeller - Wikipedia

    en.wikipedia.org/wiki/Jon_R._Moeller

    He joined Procter & Gamble on September 1, 1988 [2] [3] [5] [6] and was appointed Vice President in 2007. He was treasurer from 2007 to December 2008. [2] [3] On January 1, 2009, he became Chief Financial Officer.

  8. Procter & Gamble Korea - Wikipedia

    en.wikipedia.org/wiki/Procter_&_Gamble_Korea

    P&G Korea (Procter & Gamble Korea Inc.; Korean: 한국피앤지) is a South Korean consumer goods company headquartered in Yeoksam-dong, Gangnam-gu, Seoul, South Korea. It is a subsidiary of American multinational consumer goods company Procter & Gamble .

  9. A.G. Lafley - Wikipedia

    en.wikipedia.org/wiki/A.G._Lafley

    Still, P&G stock lost about 48 percent of its value in the first three months of 2000. [15] As a result, Jager had the shortest CEO tenure in P&G history, resigning and was quickly replaced with Lafley in June 2000. [16] With Lafley leading the company for all of the 2000s, P&G more than doubled sales since the beginning of the decade.