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In September, the company implemented changes that would make it more difficult for American Express cardholders to access Delta Sky Clubs and earn Medallion elite status, taking effect in 2025.
Delta Air Lines' CEO told the Atlanta Rotary Club that his customers had strong opinions about upcoming changes to the carrier's loyalty program. Delta CEO said they 'probably went too far' with ...
Delta Air Lines is backtracking slightly on changes it previously announced in its frequent-flyer program, but it still plans to reshape SkyMiles to favor big spenders over customers who take the ...
The Delta Skymiles program was valued at $6.5 billion. The program was in effect mortgaged to keep the airline afloat in view of the catastrophic drop in demand for air travel due to the COVID-19 pandemic. Delta reported a 78% decline in miles redeemed in the first half of the 2020 year, resulting in a 60% drop in passenger revenue.
Social media explodes about the changes, which will come into effect from 1 January 2024 Delta customers create massive turbulence after airline tightens its SkyMiles loyalty programme Skip to ...
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Delta Air Lines is rethinking changes it already announced to its loyalty program, with the airline's CEO saying it went too far trying to address a surge in the ranks of elite frequent flyers.