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Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots , data sheets , white papers and more information refer to the sources listed above.
The Hewlett-Packard Company, commonly shortened to Hewlett-Packard (/ ˈ h juː l ɪ t ˈ p æ k ər d / HEW-lit PAK-ərd) or HP, was an American multinational information technology company headquartered in Palo Alto, California.
HP Business Service Management is developed and marketed by the HP Software Division. HP introduced HP Business Service Management 9.0 as a common single platform for managing complex applications, including those supported by both private and public cloud computing, outsourced IT, software-as-a-service (Saas) and traditional IT service ...
It’ll show you the repair centers in your area, and if there isn’t one nearby, you can mail it off to be fixed. Once you’ve handed the device over, the shop will check it out. If they have ...
HP Technology Services is a business unit within the HP Enterprise Business division of Hewlett-Packard (HP), a large information technology (IT) vendor. HP Technology Services provides IT design, planning, implementation, integration and maintenance services and support for organizations and government agencies.
The Hewlett Packard Enterprise Company (HPE) is an American multinational information technology company based in Spring, Texas. HPE was founded on November 1, 2015, in Palo Alto, California , as part of the splitting of the Hewlett-Packard company. [ 2 ]
Peregrine Systems, Inc. was an enterprise software company, founded in 1981, that sold enterprise asset management, change management, and ITIL-based IT service management software. Following an accounting scandal and bankruptcy in 2003, Peregrine was acquired by Hewlett-Packard in 2005. [1]
HP Service Activator was originally developed in 2000 as an Internet Data Center solution in Spain. In 2001, it transitioned to HP Service Activator under the purview of the HP Communications, Media and Entertainment (CME) group within the Consulting & Integration organization (now under Hewlett Packard Enterprise's Communications Technology Group).