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A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction ( ISO 9001:2015 ). [ 1 ]
The intersection of technology and quality management software prompted the emergence of a new software category: Enterprise Quality Management Software (EQMS). EQMS is a platform for cross-functional communication and collaboration that centralizes, standardizes, and streamlines quality management data from across the value chain.
The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of these standards is to help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service.
Prior to development of AS 9100 standards for Quality Management Systems, the U.S. military applied two specifications to supplier quality and inspection programs, respectively, MIL-Q-9858A [6] Quality Program Requirements, and MIL-I-45208A Military Specification: Inspection System Requirements. [7]
OpenText Quality Center, formerly known as Micro Focus Quality Center and HP Quality Center, is a quality management software offered by OpenText who acquired Micro Focus in 2023. [2] Micro Focus acquired the software division of Hewlett Packard Enterprise in 2017, [ 3 ] with many capabilities acquired from Mercury Interactive Corporation. [ 4 ]
Software Quality Management (SQM) is a management process that aims to develop and manage the quality of software in such a way so as to best ensure that the product meets the quality standards expected by the customer while also meeting any necessary regulatory and developer requirements, if any.
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