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The Financial Consumer Agency of Canada opened its doors in 2001 under the Financial Consumer Agency of Canada Act. In its first year, FCAC established a website and a call centre for consumers to make complaints and ask questions about their rights and responsibilities regarding financial products and services.
In Canada every federally regulated financial institution is required by law to have a complaint handling process (CHP), a document outlining the process that the financial institution makes available to consumers who wish to lodge a complaint. Every CHP must include certain steps, including referral to ombud services and government regulatory ...
Canada: Office of the Superintendent of Financial Institutions (OSFI) ; Canada Deposit Insurance Corporation (CDIC) ; Financial Consumer Agency of Canada ; Canadian Investment Regulatory Organization (CIRO) ; Canadian Public Accountability Board (CPAB) Cayman Islands: Cayman Islands Monetary Authority: Central African Republic
A super-complaint, as defined in section 11(1) of the UK's Enterprise Act 2002, is a complaint submitted by a designated consumer body stating that "any feature, or combination of features, of a market in the UK for goods or services is or appears to be significantly harming the interests of consumers".
AOL Canada only. Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless ...
The Civilian Review and Complaints Commission for the Royal Canadian Mounted Police (CRCC, French: La Commission civile d’examen et de traitement des plaintes relatives à la GRC) is an independent agency. Created by Parliament in 1988, the Commission ensures that public complaints made about the conduct of RCMP members are examined fairly ...
The FCA works alongside the Prudential Regulation Authority and the Financial Policy Committee to set regulatory requirements for the financial sector. The FCA is responsible for the conduct of around 58,000 businesses which employ 2.2 million people and contribute around £65.6 billion in annual tax revenue to the economy in the United Kingdom ...
In April 2014, the court ruled in favour of the Métis people in a case involving extending protections to Aboriginal peoples in Canada who lived off-reserve. [5]In September 2015, the court dismissed an appeal by the Government of Canada over a ruling by the Federal Court that found a rule banning the Niqāb at citizenship ceremonies to be unconstitutional.