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  2. Delta customers lost time, money after major tech ... - AOL

    www.aol.com/delta-customers-lost-time-money...

    Delta has been offering waivers, which according to Delta, allow customers hurt by the troubles to make a one-time change to their itinerary, or to cancel and receive a refund for the unused ...

  3. Delta passengers sue airline for refusing refunds after ...

    www.aol.com/news/delta-passengers-sue-airline...

    By Jonathan Stempel (Reuters) -Delta Air Lines was sued by passengers who complained that the carrier refused to offer full refunds after delaying or canceling their flights in the wake of last ...

  4. Air Passengers Rights Regulation - Wikipedia

    en.wikipedia.org/wiki/Air_Passengers_Rights...

    a refund of the ticket as well as a return flight to the point of first departure, when relevant. [8] [9] Any ticket refund is the price paid for the flight(s) not used, plus the cost of flights already flown in cases where the cancellation has made those flights of no purpose.

  5. Delta Air Lines - Wikipedia

    en.wikipedia.org/wiki/Delta_Air_Lines

    Delta was now the leading airline across the Atlantic. [20] [28] In 1997, Delta was the first airline to board more than 100 million passengers in a calendar year. Also that year, Delta began an expansion of its international routes into Latin America. [29] In 2003, the company launched Song, a low-cost carrier. [20]

  6. Delta passengers sue airline over refund refusals after ... - AOL

    www.aol.com/delta-passengers-sue-airline-over...

    Some Delta Air Lines passengers whose flights were canceled when the airline melted down due to a global tech outage in July have sued the airline in a class action.

  7. Airline ticket - Wikipedia

    en.wikipedia.org/wiki/Airline_ticket

    An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket , which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket ).

  8. Delta faces class action lawsuit over alleged refund refusals

    www.aol.com/news/delta-faces-class-action...

    A class action lawsuit has been filed against Delta Air Lines, alleging that the company refused to issue refunds after a global tech outage caused thousands of flight cancellations. The lawsuit ...

  9. Miscellaneous charges order - Wikipedia

    en.wikipedia.org/wiki/Miscellaneous_charges_order

    A miscellaneous charges order (MCO), also known as miscellaneous purpose document (MPD), [1] is an accountable IATA document, similar to an old-style airline ticket, used to process the payment of travel arrangements. They are issued by airlines, but normally pay for services other than airfares.