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  2. Event management (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Event_management_(ITIL)

    Event logging: regardless of the event type, a good practice should be to record the event and the actions taken. The event can be logged as an Event Record or it can be left as an entry in the system log of the device. Alert and human intervention: for events that requires human intervention, the event needs to be escalated.

  3. Event correlation - Wikipedia

    en.wikipedia.org/wiki/Event_Correlation

    The scope of ITIL is larger than that of integrated management. However, event correlation in ITIL is quite similar to event correlation in integrated management. In the ITIL version 2 framework, event correlation spans three processes: Incident Management, Problem Management and Service Level Management.

  4. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.

  5. Category:ITIL - Wikipedia

    en.wikipedia.org/wiki/Category:ITIL

    Main page; Contents; Current events; Random article; About Wikipedia; Contact us

  6. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    According to the SIAM Body of Knowledge, [5] the term ‘service integration and management’ or SIAM, and the concept of SIAM as a management methodology originated in around 2005 from within the UK public sector, which was also the source of other best practice methodologies such as ITIL®.

  7. Incident management - Wikipedia

    en.wikipedia.org/wiki/Incident_management

    An incident is an event that could lead to the loss of, or disruption to, an organization's operations, services or functions. [2] Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence.

  8. Health information management - Wikipedia

    en.wikipedia.org/wiki/Health_information_management

    Health information management's standards history is dated back to the introduction of the American Health Information Management Association, founded in 1928 "when the American College of Surgeons established the Association of Record Librarians of North America (ARLNA) to 'elevate the standards of clinical records in hospitals and other medical institutions.'" [3]

  9. Health Level 7 - Wikipedia

    en.wikipedia.org/wiki/Health_Level_7

    The following is an example of an admission message. MSH is the header segment, PID the Patient Identity, PV1 is the Patient Visit information, etc. The 5th field in the PID segment is the patient's name, in the order, family name, given name, second name (or their initials), suffix, etc. Depending on the HL7 V2.x standard version, more fields ...