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In 1998, Royal Mail launched RelayOne as an email to postal service system. [47] In 1999, Royal Mail launched a short-lived e-commerce venture, ViaCode Limited, aimed at providing encrypted online communications services. [48] However, it failed to make a profit and closed in 2002. [49]
The basis of the strike was a disagreement over pay and pensions. On 7 June 2007, the union's postal members voted by 77.5% to strike after a 2.5% pay rise coupled with £350 million every year for five years (totalling £1.5 billion) of cuts was offered.
In May 2019, Williams, then deputy chairman, and a board member since January 2018, succeeded Les Owen as chairman of Royal Mail. [7] In May 2020, Rico Back resigned as CEO of Royal Mail with immediate effect, and Williams, the chairman, replaced him as executive chairman. [5] [8] Williams is the independent chair of the Government-supported ...
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After the opening up of the industry, competitors such as Whistl and UK Mail found their place offering business postal solutions. These companies, despite being competitors to Royal Mail, hand over sorted mail to the Royal Mail for "last mile delivery" due to the sheer dominance the latter hold in a process called 'Down Stream Access'. [3]
Heathrow Worldwide Distribution Centre (HWDC) is a sorting office for inbound and outbound international mail operated by Royal Mail. Located close to Heathrow Airport, the HWDC is situated in the town of Langley, Berkshire, near Slough, and began operations in 2003.