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A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another.
Business analyst word cloud indicating some aspects of the business analyst profession (Flickr) A business analyst (BA) is a person who processes, interprets and documents business processes, products, services and software through analysis of data.
ABAP (Advanced Business Application Programming, originally Allgemeiner Berichts-Aufbereitungs-Prozessor, German for "general report preparation processor" [2]) is a high-level programming language created by the German software company SAP SE.
Remote Function Call (RFC) is the standard SAP interface for communication between SAP systems. The RFC calls a function to be executed in a remote system. [ 1 ] Remote function calls may be associated with SAP software and ABAP programming and provide a way for an external program (written in languages such as PHP , ASP , Java , C , or C++ ...
A statement of work (SOW) is a document routinely employed in the field of project management.It is the narrative description of a project's work requirement. [1]: 426 It defines project-specific activities, deliverables and timelines for a vendor providing services to the client.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.