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  2. Category : Free customer relationship management software

    en.wikipedia.org/wiki/Category:Free_customer...

    This is a category of articles relating to software which can be freely used, copied, studied, modified, and redistributed by everyone that obtains a copy: "free software" or "open source software". Typically, this means software which is distributed with a free software license , and whose source code is available to anyone who receives a copy ...

  3. diagrams.net - Wikipedia

    en.wikipedia.org/wiki/Diagrams.net

    In 2011, the company started publishing its hosted service for the mxGraph web application under a separate brand, Diagramly with the domain "diagram.ly". [12]After removing the remaining use of Java applets from its web app, the service rebranded as draw.io in 2012 because the ".io suffix is a lot cooler than .ly", said co-founder David Benson in a 2012 interview.

  4. List of concept- and mind-mapping software - Wikipedia

    en.wikipedia.org/wiki/List_of_concept-_and_mind...

    Free version lets user save 3 private maps (all others are public) MindMup: Custom license [2] Mind mapping: Web browser: Yes Yes Yes HTML5, JavaScript, Ruby: FreeMind import-export; Browser-based, automatically adjusts to mobile (touch) or keyboard interfaces; Integrates with Google Drive and GitHub to provide cloud storage and sharing control ...

  5. Control-flow diagram - Wikipedia

    en.wikipedia.org/wiki/Control-flow_diagram

    Example of a "performance seeking" control-flow diagram. [1]A control-flow diagram (CFD) is a diagram to describe the control flow of a business process, process or review. ...

  6. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    CRM – Implements the use of ERP systems, emphasis is on the back-end. eCRM – Geared more toward front end, which interacts with the back-end through use of ERP systems, data warehouses, and data marts. System overhead (client computers) CRM – The client must download various applications to view the web-enabled applications.

  7. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    Flowchart is a primary type of business process mapping. It consists of some symbols such as arrows, circles, diamonds, boxes, ovals, or rectangles. The type of Flowchart just described is sometimes referred to as a "detailed" flowchart because it includes in detail, the inputs, activities, decision points, and outputs of any process.

  8. Customer intelligence - Wikipedia

    en.wikipedia.org/wiki/Customer_intelligence

    Customer intelligence is a key component of effective customer relationship management (CRM), and when effectively implemented it is a rich source of insight into the behaviour and experience of a company's customer base. As an example, some customers walk into a store and walk out without buying anything.

  9. Roambi - Wikipedia

    en.wikipedia.org/wiki/Roambi

    Roambi’s platform allows users to upload their data (from Excel spreadsheets, Salesforce.com, or other data) to the online Roambi Publisher. [1] Users then select from pre-designed templates to deliver the data in different forms (pie chart, graphs etc.) [4] [13]

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