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The Department of Customer Service is a department of the New South Wales Government that functions as a service provider to support sustainable government finances, major public works and maintenance programs, government procurement, information and communications technology, corporate and shared services, consumer protection, and land and property administration of the government in New ...
The New South Wales Department of Finance, Services and Innovation, was a department of the Government of New South Wales that, until its 2019 abolition, functioned as a service provider to support sustainable government finances, major public works and maintenance programs, government procurement, information and communications technology, corporate and shared services, consumer protection ...
Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications [1] and the integration of telecommunications (telephone lines and wireless signals) and computers, as well as necessary enterprise software, middleware, storage and audiovisual, that enable users to access, store, transmit, understand and ...
Logo of the New South Wales Government and its agencies. The New South Wales Government (NSW Government) is made up of a number of departments, state-owned corporations and other agencies. The NSW Public Service is organised under the Government Sector Employment Act 2013, with public bodies organised under various legislation. In 2009, most of the 100+ government organisations were ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
NICTA (formerly named National ICT Australia Ltd) was Australia's Information and Communications Technology (ICT) Research Centre of Excellence and is now known as CSIRO's Data61. The term "Centre of Excellence" is common marketing terminology used by some Australian government organisations for titles of science research groups. [ 1 ]
Service NSW offices replaced Roads & Maritime Services offices in New South Wales. They provide additional services in multiple locations that were previously only available in the Sydney central business district and at certain regional locations. On 1 July 2014, Service NSW was transferred to the Treasury and Finance cluster.
In 2021, Schedules 5 and 7 of the Broadcasting Services Act 1992 were repealed as part of the enactment of the Online Safety Act 2021. This Act established the eSafety Commissioner (section 26) and, under part 3 of the Act, gave the Commissioner responsibility for managing and enforcing the online content scheme (part 9).