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  2. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    We’ll securely log in to your computer and you can watch us solve the problem, right on your screen. But you don’t need to stay on the line with our tech experts. Heck, you don’ t even need ...

  3. Why is my computer so slow? - AOL

    www.aol.com/products/blog/why-is-my-computer-so-slow

    Slow Internet Browsing: If web pages take a long time to load or your internet connection feels sluggish, it could be due to issues with your internet service provider, router or malware affecting ...

  4. Member Benefits within Assist by AOL - AOL Help

    help.aol.com/articles/assist-by-aol-faqs

    Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.

  5. Packet loss - Wikipedia

    en.wikipedia.org/wiki/Packet_loss

    Packet loss occurs when one or more packets of data travelling across a computer network fail to reach their destination. Packet loss is either caused by errors in data transmission, typically across wireless networks, [1] [2] or network congestion. [3]: 36 Packet loss is measured as a percentage of packets lost with respect to packets sent.

  6. ping (networking utility) - Wikipedia

    en.wikipedia.org/wiki/Ping_(networking_utility)

    ping is a computer network administration software utility used to test the reachability of a host on an Internet Protocol (IP) network. It is available for virtually all operating systems that have networking capability, including most embedded network administration software.

  7. PRIVATE WiFi® Quick Start Guide - AOL Help

    help.aol.com/articles/private-wifi-quick-start-guide

    The PRIVATE WiFi software will open automatically whenever you start your computer. If you change this default setting, you can manually open PRIVATE WiFi by clicking the desktop icon or on a PC: go to Start > All Programs > PRIVATE WiFi, Mac: double-click the icon in your Applications Folder.

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