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These suggestions are designed to help with broadband connections only. If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection.
If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.
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If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
The PRIVATE WiFi software will open automatically whenever you start your computer. If you change this default setting, you can manually open PRIVATE WiFi by clicking the desktop icon or on a PC: go to Start > All Programs > PRIVATE WiFi, Mac: double-click the icon in your Applications Folder. 2. Activating PRIVATE WiFi