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  2. Ombudsman - Wikipedia

    en.wikipedia.org/wiki/Ombudsman

    Sign in Banjul, capital of The Gambia, giving directions to the ombudsman's office. An ombudsman (/ ˈ ɒ m b ʊ d z m ən / OM-buudz-mən, also US: /-b ə d z-,-b ʌ d z-/-⁠bədz-, -⁠budz-[1] [2] [3]) is a government employee who investigates and tries to resolve complaints, usually through recommendations (binding or not) or mediation.

  3. Terms of reference - Wikipedia

    en.wikipedia.org/wiki/Terms_of_reference

    The terms of reference are created during the earlier stages of project management by the founders of the project in question, immediately after the approval of a project business case. They are documented by the project manager and presented to the project sponsor or sponsors for approval.

  4. Ombudsmen in the United States - Wikipedia

    en.wikipedia.org/wiki/Ombudsmen_in_the_United_States

    In 1979 the Taxpayer Ombudsman Office was created within the Internal Revenue Service to act as an ombudsman for the taxpayer. [2] Renamed in 1996 as the Office of the Taxpayer Advocate, this office has a unique role with the Treasury Department as having the responsibility to submit annual reports to Congress without any prior review or comment from the IRS Commissioner, the Secretary of the ...

  5. Parliamentary and Health Service Ombudsman - Wikipedia

    en.wikipedia.org/wiki/Parliamentary_and_Health...

    The remit of the Ombudsman was extended in 1973 to cover the National Health Service. In 1996, the Ombudsman was empowered to investigate complaints about clinical judgment. By law, complaints made to the Parliamentary Ombudsman about UK Government departments and other UK public organisations must be referred by a Member of Parliament (MP).

  6. International Ombuds Association - Wikipedia

    en.wikipedia.org/wiki/International_Ombuds...

    The International Ombuds Association (IOA) is an organization formed to support organizational ombuds. [1] The International Ombuds Association has a number of predecessors. It was first formed as the Corporate Ombudsman Association (COA) in 1984 under founding president Mary Rowe . [ 2 ]

  7. Patient Ombudsman - Wikipedia

    en.wikipedia.org/wiki/Patient_Ombudsman

    The Patient Ombudsman (French: Ombudsman des patients) is an ombudsman office which acts as a neutral body of last resort for complaints about the healthcare system in Ontario, Canada. The Patient Ombudsman has jurisdiction over public hospitals and long-term care homes, as well as home and community care coordinated by the Local Health ...

  8. International Ombudsman Institute - Wikipedia

    en.wikipedia.org/wiki/International_Ombudsman...

    Werner Amon, Chair of the Austrian Ombudsman Board, is the IOI's Secretary General since July 2019. The role of Ombudsman institutions is to protect the people against the violation of rights, abuse of powers, unfair decisions and maladministration. In this sense, Ombudsman institutions are national human rights institutions. They play an ...

  9. Organizational ombudsman - Wikipedia

    en.wikipedia.org/wiki/Organizational_ombudsman

    Sign outside ombuds office at Georgetown University in Washington DC. An organizational ombudsman is a designated neutral or impartial dispute resolution practitioner whose major function is to provide independent, impartial, confidential and informal assistance to managers and employees, clients and/or other stakeholders of a corporation, university, non-governmental organization ...