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  2. Axis Bank - Wikipedia

    en.wikipedia.org/wiki/Axis_Bank

    On 30 July 2007, UTI Bank changed its name to Axis Bank. [16] In 2009, Shikha Sharma was appointed as the MD and CEO of Axis Bank. [17] In 2013, Axis Bank's subsidiary, Axis Bank UK commenced banking operations. [18] The Indian government intends to sell a 20.7% stake in Axis Bank in February 2014 for 57 billion rupees, equivalent to 925 ...

  3. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  4. Banking Ombudsman Scheme (India) - Wikipedia

    en.wikipedia.org/wiki/Banking_Ombudsman_Scheme...

    Banking Ombudsman is a quasi-judicial authority created in 2006, and the authority was created pursuant to a decision made by the Government of India to enable resolution of complaints of customers of banks relating to certain services rendered by the banks.

  5. Comparison of issue-tracking systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_issue...

    Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13]

  7. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.

  8. Complaint - Wikipedia

    en.wikipedia.org/wiki/Complaint

    In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that entitles the plaintiff(s) to a remedy (either money damages or injunctive relief).

  9. Saradha Group financial scandal - Wikipedia

    en.wikipedia.org/wiki/Saradha_Group_financial...

    The land bank he formed in around 2000 became the catalyst for enticing early customers into his Ponzi scheme. [31] Debjani Mukherjee was one of the executive directors of Saradha Group who could sign cheques on behalf of the group. [32] [33] She was arrested together with Sudipto Sen. [34] At the time of her arrest Debjani was in her early 30s.