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Consumers Association of Penang (CAP) is a Malaysian non-governmental consumer organization. Based on the Penang Island, the organization is focused on the promotion of consumer awareness and consumer rights in Malaysia. [1] [2] [3] It was founded in 1969. [4] [5] [6]
The Malaysian Communications and Multimedia Commission (Abbreviation: MCMC [a]; Malay: Suruhanjaya Komunikasi dan Multimedia Malaysia or SKMM) is a regulatory body whose key role is the regulation of the communications and multimedia industry based on the Malaysian Communications and Multimedia Commission Act 1998, [1] the Communications and Multimedia Act 1998, [2] and the Strategic Trade Act ...
Malaysia Co-operative Societies Commission, or Suruhanjaya Koperasi Malaysia (SKM). (Official site Archived 2015-07-14 at the Wayback Machine) Malaysia Competition Commission (MyCC), or Suruhanjaya Persaingan Malaysia. (Official site) Intellectual Property Corporation of Malaysia (MyIPO), Perbadanan Harta Intelek Malaysia. (Official site)
Consumer interests can also serve consumers, consistent with economic efficiency, but this topic is treated in competition law. Consumer protection can also be asserted via non-government organizations and individuals as consumer activism. Efforts made for the protection of consumer's rights and interests are: The right to satisfaction of basic ...
The act also created the supplementary National Consumer Right Protection Council. The Directorate of National Consumer Rights Protection is led by a Director General. [2] [3] Consumers can file complaint against business with the Directorate of National Consumer Rights Protection. The directorate after an investigation can place fines on the ...
The right to consumer education states that consumers should be able to acquire knowledge and skills needed to make informed, confident choices about goods and services while being aware of basic consumer rights and responsibilities and how to act on them.
The United Nations Guidelines for Consumer Protection (UNGCP) relate to consumer protection goals. The statement supplied is that the guidelines are "a valuable set of principles for setting out the main characteristics of effective consumer protection legislation, enforcement institutions and redress systems and for assisting interested Member States in formulating and enforcing domestic and ...
The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...