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Room 641A is a telecommunication interception facility operated by AT&T for the U.S. National Security Agency, as part of its warrantless surveillance program as authorized by the Patriot Act. The facility commenced operations in 2003 and its purpose was publicly revealed by AT&T technician Mark Klein in 2006. [1] [2]
It can be configured to record all calls or some calls, either randomly or on demand. Businesses, particularly call centers, use call recording for training, quality management, and legal compliance. Consumer call-recording hardware was introduced in the 1970s, along with the first consumer-grade answering machines. [1]
In telecommunications, an audio response unit (ARU) (often included in IVR systems) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day. ARUs increase the ...
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WASHINGTON (Reuters) -AT&T said on Friday the company suffered a massive hacking incident as data from about 109 million customer accounts containing records of calls and texts from 2022 was ...
AT&T CallVantage competed with other VoIP providers, such as Vonage. When AT&T U-verse Voice was unveiled January 28, 2008, AT&T continued to market CallVantage to customers without U-verse, particularly customers outside AT&T's local phone service territory. [2] However, AT&T suspended new business later in 2008 "to evaluate CallVantage service."