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  2. Room 641A - Wikipedia

    en.wikipedia.org/wiki/Room_641A

    Room 641A is a telecommunication interception facility operated by AT&T for the U.S. National Security Agency, as part of its warrantless surveillance program as authorized by the Patriot Act. The facility commenced operations in 2003 and its purpose was publicly revealed by AT&T technician Mark Klein in 2006. [1] [2]

  3. Call-recording hardware - Wikipedia

    en.wikipedia.org/wiki/Call-recording_hardware

    It can be configured to record all calls or some calls, either randomly or on demand. Businesses, particularly call centers, use call recording for training, quality management, and legal compliance. Consumer call-recording hardware was introduced in the 1970s, along with the first consumer-grade answering machines. [1]

  4. AT&T CallVantage - Wikipedia

    en.wikipedia.org/wiki/AT&T_CallVantage

    AT&T CallVantage competed with other VoIP providers, such as Vonage. When AT&T U-verse Voice was unveiled January 28, 2008, AT&T continued to market CallVantage to customers without U-verse, particularly customers outside AT&T's local phone service territory. [2] However, AT&T suspended new business later in 2008 "to evaluate CallVantage service."

  5. AT&T says data from 109 million US customer accounts ... - AOL

    www.aol.com/news/t-says-data-around-109...

    WASHINGTON (Reuters) -AT&T said on Friday the company suffered a massive hacking incident as data from about 109 million customer accounts containing records of calls and texts from 2022 was ...

  6. AT&T outage: Company says network is fully restored after ...

    www.aol.com/news/thousands-t-customers-report...

    AT&T, the nation’s largest carrier, has more than 240 million subscribers. More than 70,000 outages were reported after 8 a.m. ET, ... But you can still make emergency calls. The feature is ...

  7. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    In telecommunications, an audio response unit (ARU) (often included in IVR systems) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day. ARUs increase the ...