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  2. Five whys - Wikipedia

    en.wikipedia.org/wiki/Five_whys

    Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. [1] The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question "why?" five times, each time directing the current "why" to the answer of the ...

  3. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    The former is an example of simple problem solving (SPS) addressing one issue, whereas the latter is complex problem solving (CPS) with multiple interrelated obstacles. [1] Another classification of problem-solving tasks is into well-defined problems with specific obstacles and goals, and ill-defined problems in which the current situation is ...

  4. Situational theory of problem solving - Wikipedia

    en.wikipedia.org/wiki/Situational_theory_of...

    The situational theory of problem solving attempts to explain why and how an individual communicates during a problematic situation. The situational theory of problem solving (STOPS) was proposed by Jeong-Nam Kim and James E. Grunig in 2011 though their article “problem solving and communicative action: A situational theory of problem solving.”

  5. Category:Group problem solving methods - Wikipedia

    en.wikipedia.org/wiki/Category:Group_problem...

    Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Pages for logged out editors learn more

  6. Issue tree - Wikipedia

    en.wikipedia.org/wiki/Issue_tree

    Bulletproof problem solving: the one skill that changes everything. Hoboken, NJ: John Wiley & Sons. ISBN 9781119553021. OCLC 1047803356. Friga, Paul N. (2009). "Develop the issue tree". The McKinsey engagement: a powerful toolkit for more efficient & effective team problem solving. McKinsey trilogy. Vol. 3. New York: McGraw-Hill. pp. 91–96.

  7. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    D0: Preparation and Emergency Response Actions: Plan for solving the problem and determine the prerequisites. Provide emergency response actions. D1: Use a Team: Establish a team of people with product/process knowledge. Teammates provide new perspectives and different ideas when it comes to problem solving.

  8. Phones are 'tanking' youth athletes' mental game. Here's why ...

    www.aol.com/5-ways-improve-youth-athletes...

    Here are five ways youth athletes can develop a powerful psychological side. Hint: Don't let them look at their phones before playing.

  9. XY problem - Wikipedia

    en.wikipedia.org/wiki/XY_problem

    The XY problem obscures the real issues and may even introduce secondary problems that lead to miscommunication, resource mismanagement, and sub-par solutions. The solution for the support personnel is to ask probing questions as to why the information is needed in order to identify the root problem Y and redirect the end user away from an ...