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If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account
Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Learn about delivery delays. Messages are often delivered right way though very rarely there may be a delay in transit.
Users should be cautious with certain file formats when received as email attachments, such as .zip and .tgz files, because they can contain harmful viruses and potential software. .iso files can also be used to spread malware and .exe is an executable file that can become active on a computer as soon as it is opened.
Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.
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Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox. Download all attachments
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
Avoid the frustration of unwanted emails by enabling the option to only receive messages from senders who are in your contact list. If you're expecting messages from a specific sender, be sure to add their email address to Contacts. 1. Click Settings | More Settings. 2. Click Security and privacy tab. 3. Toggle on Block all senders except ...