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2. Oracle CRM - Wikipedia

   en.wikipedia.org/wiki/Oracle_CRM

   Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support. [1] [2]

3. Customer data management - Wikipedia

   en.wikipedia.org/wiki/Customer_data_management

   Customer data management, as a term, was coined in the 1990s, pre-dating the alternative term enterprise feedback management (EFM). CDM was introduced as a software solution that would replace earlier disc-based or paper-based surveys and spreadsheet data. Initially, CDM solutions were marketed to businesses as software, which were specific to ...

4. Customer data platform - Wikipedia

   en.wikipedia.org/wiki/Customer_data_platform

   A customer data platform (CDP) is a collection of software which creates a persistent, unified customer database that is accessible to other systems. Data is pulled from multiple sources, cleaned and combined to create a single customer profile .

5. SugarCRM - Wikipedia

   en.wikipedia.org/wiki/SugarCRM

   SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar, a customer relationship management (CRM) system. SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.

6. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   The eCRM or electronic customer relationship management encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology ( IT ).

7. Comparison of database administration tools - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_database...

   Some - can only reverse engineer the entire database at once and drops any user modifications to the diagram (can't "refresh" the diagram to match the database) Forward engineering - the ability to update the database schema with changes made to its entities and relationships via the ER diagram visual designer Yes - can update user-selected ...