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  2. J.D. Power: U.S. Auto Quality Slips for 1st Time in 16 Years

    www.aol.com/2014/02/12/auto-quality-slips-us...

    Stan Honda, AFP/Getty ImagesGM's Cadillac brand was one of the biggest gainers in the latest J.D. Power vehicle reliability survey. By Ben Klayman DETROIT -- Engine and transmission problems ...

  3. Automotive warranty - Wikipedia

    en.wikipedia.org/wiki/Automotive_warranty

    Warranty claims are important for consumers because they help mitigate the cost of repairs due to manufacturing defects or other covered issues. [4] For manufacturers, managing warranty claims efficiently is crucial for customer satisfaction and maintaining brand reputation. [citation needed] Filing an automotive warranty claims can be very ...

  4. J.D. Power - Wikipedia

    en.wikipedia.org/wiki/J.D._Power

    J.D. Power was founded in 1968 by James David Power III. [13] [14] Power had previously worked in advertising and doing customer research for the Ford Motor Company, where he felt customer satisfaction data was too often overlooked.

  5. List of automobiles known for negative reception - Wikipedia

    en.wikipedia.org/wiki/List_of_automobiles_known...

    Driving.co.uk ranked it #14 on their list of the 23 ugliest cars ever made, [136] Auto Express ranked it #5 on their list of the ten ugliest cars ever made, [137] and Drive.com.au included in their article on the worst cars of the 20th century, calling it "one of the silliest-looking cars of the century".

  6. Is an Extended Car Warranty Worth It? - AOL

    www.aol.com/extended-car-warranty-worth...

    An extended car warranty cost varies from policy to policy, and the car you want to cover will have a lot to do with the cost of the warranty. Your quote will depend on a few factors, including:

  7. J. D. Power III - Wikipedia

    en.wikipedia.org/wiki/J._D._Power_III

    Power began conducting customer satisfaction research on April 1, 1968, as founder of the marketing information firm J.D. Power and Associates. Power started J.D. Power and Associates at the kitchen table with his family [3] and initially the "Associates" in the firm's title were his own wife and children. [1]

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