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  2. Nonconformity (quality) - Wikipedia

    en.wikipedia.org/wiki/Nonconformity_(quality)

    In quality management, a nonconformity (sometimes referred to as a non conformance or nonconformance or defect) is a deviation from a specification, a standard, or an expectation. Nonconformities or nonconformance can be classified in seriousness multiple ways, though a typical classification scheme may have three to four levels, including ...

  3. Zero Defects - Wikipedia

    en.wikipedia.org/wiki/Zero_Defects

    Zero Defects is a management tool aimed at the reduction of defects through prevention. It is directed at motivating people to prevent mistakes by developing a constant, conscious desire to do their job right the first time."

  4. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

  5. Quality costs - Wikipedia

    en.wikipedia.org/wiki/Quality_costs

    Costs of control (Costs of conformance) Prevention costs: Arise from efforts to keep defects from occurring at all: Quality planning; Statistical process control; Investment in quality-related information systems; Quality training and workforce development; Product-design verification; Systems development and management; Appraisal costs

  6. Defects per million opportunities - Wikipedia

    en.wikipedia.org/wiki/Defects_per_million...

    A defect can be defined as a nonconformance of a quality characteristic (e.g. strength, width, response time) to its specification. DPMO is stated in opportunities per million units for convenience: processes that are considered highly capable (e.g., processes of Six Sigma quality) are those that experience fewer than 3.4 defects per million ...

  7. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    Conformance: is the product made exactly as the designer intended. Durability : a measure of the length of a product’s life. Serviceability : the speed with which the product can be put into service when it breaks down, as well as the competence and the behavior of the service person.

  8. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    Quality management software can be integrated with manufacturing execution systems (MES). A MES is a complete, dynamic software system for monitoring, tracking, documenting, and controlling the manufacturing process from raw materials to final products. [14] When combined with QMS, these systems: ensure compliance; enable quality programs ...

  9. Design for manufacturability - Wikipedia

    en.wikipedia.org/wiki/Design_for_manufacturability

    Design for manufacturability (also sometimes known as design for manufacturing or DFM) is the general engineering practice of designing products in such a way that they are easy to manufacture. The concept exists in almost all engineering disciplines, but the implementation differs widely depending on the manufacturing technology.