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Use Face, Fingerprint or PIN to sign in to AOL Entering a password to sign in to your AOL account can sometimes feel like a hassle, especially if you forget it. If your smart device is enabled with biometric authenticators like a fingerprint sensor or facial recognition technology, you can sign in with ease.
We never ask for personal info, such as credit card numbers or passwords, in emails. However, from time to time, we'll ask you to update your recovery info after signing in. You'll also get a notification titled “Your AOL account information has changed” if any info in your account settings are updated.
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information.
If you believe you are the victim of an Amazon email scam, “the first thing to do is log into your Amazon account, change the password, and turn on dual-factor authentication,” Pierson says.
Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification if you need to.