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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Customer service centers, courts and social service agencies often need people with these skills. Translators work with the written word, whereas interpreters translate the spoken word.
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The health sector holds many of the best job opportunities for workers in 2025, due to factors like high labor demand and pay, according to a new ranking from job search site I… CBS News 15 days ago
Customer service advisor, a generic job title in the service industry, principally used in the United Kingdom; Dangerous Goods Safety Advisor, a qualification required of chemical distributors and storage companies throughout the United Kingdom relating to packing and labeling of hazardous materials; Legal advisor, a lawyer who gives legal advice
Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...