When.com Web Search

Search results

1. Results From The WOW.Com Content Network

2. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   The concept of customer relationship management started in the early 1970s, when customer satisfaction was evaluated using annual surveys or by front-line asking. [6] At that time, businesses had to rely on standalone mainframe systems to automate sales, but the extent of technology allowed them to categorize customers in spreadsheets and lists.

3. Close range marketing - Wikipedia

   en.wikipedia.org/wiki/Close_Range_Marketing

   Close range marketing, commonly referred to as CRM, is a form of proximity marketing.Close Range Marketing is an emerging technology that allows businesses to both promote goods and services and involve their customers in interacting with the business.

4. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   The eCRM or electronic customer relationship management encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology ( IT ).

5. CRM - Wikipedia

   en.wikipedia.org/wiki/CRM

   Cause-related marketing, also called cause marketing; Certified resident manager, in a property; Courtesy reply mail; Crew resource management or cockpit resource management, an aviation training program; Cultural resources management; Customer relationship management

6. Social CRM - Wikipedia

   en.wikipedia.org/wiki/Social_CRM

   Social CRM has applications in marketing, customer service and sales, including: . Social engagement with prospects: Social CRM tools allow businesses to better engage with their customers by, for example, listening to sentiments about their products and services.

7. Marketing communications - Wikipedia

   en.wikipedia.org/wiki/Marketing_communications

   Direct marketing is a growing form of marketing communication. It is designed to build the relationship between the customer and the brand, [58] known as customer relationship management (CRM). Organizations use customer accounts in order to monitor and understand their needs.

8. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

9. Consumer relationship system - Wikipedia

   en.wikipedia.org/wiki/Consumer_relationship_system

   Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. [1] Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...