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In the early 1980s, Bell Labs received a patent for what became AT&T's "Advanced 800 Service", a computer-controlled system where any toll-free number could point to any destination number, such as to a small business local number instead of a special InWATS line, and an itemized bill generated only for the calls the business actually received.
The requirement that an inbound toll-free number terminate at a special WATS line or fixed-rate service was also rendered obsolete by the 1980s due to intelligent network capability and technological improvement in the 800-service. A toll-free number may now terminate at a T-carrier line, at any standard local telephone number or at one of ...
In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020. [citation needed]
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Some businesses still display a 2L-5N number in advertisements, e.g., the Belvedere Construction Company in Detroit, Michigan not only still uses the 2L-5N format for its number (TYler 8-7100), it uses the format for the toll-free number (1-800-TY8-7100).
[17] 1-800-COLLECT remains operational. Prior to the introduction of the toll-free 800 area code in 1967, a Zenith number (in the U.S. and Canada) or an enterprise number (in the U.S. only) would indicate to an operator that the business agreed to automatically accept collect calls to that number.
The numerical translation for 1-800-OPERATER (1-800-673-7283) was, at the time, assigned for routing to the MCI network, which capitalized on the large number of spelling errors by connecting those calls to 1-800-COLLECT. After several months, AT&T realized they were inadvertently directing a portion of their business to MCI and terminated the ...
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