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Data center-infrastructure management (DCIM) is the integration [25] of information technology (IT) and facility management disciplines [26] to centralize monitoring, management and intelligent capacity planning of a data center's critical systems. Achieved through the implementation of specialized software, hardware and sensors, DCIM enables ...
Information management embraces all the generic concepts of management, including the planning, organizing, structuring, processing, controlling, evaluation and reporting of information activities, all of which is needed in order to meet the needs of those with organisational roles or functions that depend on information. These generic concepts ...
IT Management refers to IT related management activities in organizations. MIS is focused mainly on the business aspect, with a strong input into the technology phase of the business/organization. A primary focus of IT management is the value creation made possible by technology. This requires the alignment of technology and business strategies.
ARSAT data center (2014). A data center is a building, a dedicated space within a building, or a group of buildings [1] used to house computer systems and associated components, such as telecommunications and storage systems.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
System Center Operations Manager (SCOM) is a cross-platform data center monitoring system for operating systems and hypervisors.It uses a single interface that shows state, health, and performance information of computer systems.
Records management, also known as records and information management, is an organizational function devoted to the management of information in an organization throughout its life cycle, from the time of creation or receipt to its eventual disposition.
The Center for Information Systems Research (CISR) was established in 1974 by the MIT Alfred P. Sloan School of Management. Its initial mission was described as: To conduct research on the effective use of computer-based information systems, and in particular concern itself with helping managers deal with questions of information system effectiveness. [4]