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t. e. Job analysis (also known as work analysis[1]) is a family of procedures to identify the content of a job in terms of the activities it involves in addition to the attributes or requirements necessary to perform those activities. Job analysis provides information to organizations that helps them determine which employees are best fit for ...
Intrapersonal communication (also known as autocommunication or inner speech) is communication with oneself or self-to-self communication. Examples are thinking to oneself "I will do better next time" after having made a mistake or imagining a conversation with one's boss in preparation for leaving work early.
Behaviorally anchored rating scales (BARS) are scales used to rate performance.BARS are normally presented vertically with scale points ranging from five to nine. It is an appraisal method that aims to combine the benefits of narratives, critical incidents, and quantified ratings by anchoring a quantified scale with specific narrative examples of good, moderate, and poor performance.
Narrative is a powerful tool in the transfer, or sharing, of knowledge, one that is bound to cognitive issues of memory, constructed memory, and perceived memory. Jerome Bruner discusses this issue in his 1990 book, Acts of Meaning, where he considers the narrative form as a non-neutral rhetorical account that aims at “illocutionary intentions,” or the desire to communicate meaning. [10]
Narrative identity is mainly concerned with autobiographical memories and often are influenced by the meaning and emotions the individual has assigned to that event. These memories perform a self-representative function by using personal memories to create and maintain a coherent self-identity, or narrative identity, over time.
A narrative technique (also, in fiction, a fictional device) is any of several specific methods the creator of a narrative uses [1] —in other words, a strategy applied in the delivering of a narrative to relay information to the audience and to make the narrative more complete, complex, or engaging. Some scholars also call such a technique a ...
Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1][2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers. This includes analysis and decision-making in terms of the expression of emotion ...
A meta-analysis of emotional intelligence and job performance showed correlations of r=.20 (for job performance & ability EI) and r=.29 (for job performance and mixed EI). [63] Earlier research on EI and job performance had shown mixed results: a positive relation has been found in some of the studies, while in others there was no relation or ...