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July 22, 2024 at 7:27 PM. Three days after a computer update problem caused more than 5,000 flight cancellations around the world in a single day, things are pretty much back to normal — except ...
After calling the listed number, he got a call back from what seemed to be a Delta customer service agent – but from a line with a French country code.
The United States Department of Transportation's Office of Aviation Consumer Protection opened an investigation into Delta Air Lines noting "continued widespread flight disruptions and reports of concerning customer service failures" while other carriers returned to normal levels of service. [38]
Delta Air Service was incorporated on December 3, 1928, and was named after the Mississippi Delta region. [18] [19] [20] Passenger operations began on June 17, 1929, [21] from Dallas, Texas, to Jackson, Mississippi, with stops at Shreveport and Monroe, Louisiana. By June 1930, service had extended east to Atlanta and west to Fort Worth, Texas. [22]
Delta Air Lines launched the Delta Automated Travel Account System (DATAS) in 1968. United Airlines and Trans World Airlines followed in 1971 with the Apollo Reservation System and Programmed Airline Reservation System (PARS), respectively. Soon, travel agents began pushing for a system that could automate their side of the process by accessing ...
Travelers sit with bags on the check-in floor of the Delta Air Lines terminal at Los Angeles International Airport (LAX) on July 23, 2024 in Los Angeles, California.
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Hundreds of US flights were canceled early Monday, as carriers, particularly Delta Air Lines, work to recover four days after a global tech outage caused massive delays and left travelers stranded ...