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On a purely technical level it could be argued that an automated attendant is a very simple kind of IVR; [editorializing] however, in the telecom industry the terms IVR and auto attendant are generally considered distinct. An automated attendant serves a very specific purpose (replace live operator and route calls), whereas an IVR can perform ...
A user tries to establish a connection. A connection request is sent to the switch and a timer is started. An alternative deals with two possibles responses: 1 - The timer goes off because the switch did not reply and the phone goes back to the disconnected state.2 - The switch grants the connection and the call is established.
An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...
Call progress (CPG) — Contains additional information about the progress of a call. Normally sent after the ACM when the status of the call changes from that reported in the ACM. Answer message (ANM) — Sent when the subscriber picks up the phone, a resource is connected or answer supervision is returned by an interworking point.
In computer telephony an automatic dialler (shortened to an auto-dialler or more simply in context just a dialler, and also known as an outbound dialler) is a computer system that makes outgoing calls from a call centre to customers from call agents based upon a loaded list of contacts.
For a local call, the operator inserted the front cord of the pair (ringing cord) into the called party's local jack and started the ringing cycle. For a long-distance call, the operator plugged into a trunk circuit to connect to another operator in another bank of boards or at a remote central office. In 1918, the average time to complete the ...
CBTC is a signalling standard defined by the IEEE 1474 standard. [1] The original version was introduced in 1999 and updated in 2004. [1] The aim was to create consistency and standardisation between digital railway signalling systems that allow for an increase in train capacity through what the standard defines as high-resolution train location determination. [1]
This is a route-map template for the Auto Train, an Amtrak train service in the United States.. For a key to symbols, see {{railway line legend}}.; For information on using this template, see Template:Routemap.