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  2. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Additionally, scammers exploit the levels of unemployment by offering jobs to people desperate to be employed. [12] Many scammers do not realise they are applying and being trained for tech support scam jobs, [14] but many decide to stay after finding out the nature of their job as they feel it is too late to back out of the job and change ...

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Best practices • Don't enable the "use less secure apps" feature. • Don't reply to any SMS request asking for a verification code. • Don't respond to unsolicited emails or requests to send money.

  4. I had a remote tech job at Amazon, but then RTO kicked in. I ...

    www.aol.com/had-remote-tech-job-amazon-095018842...

    Amazon asked employees to RTO and, in some cases, relocate to a new city I liked remote work and not having to waste time commuting. When I started doing internships at college, COVID-19 had ...

  5. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  6. Contact AOL customer support

    help.aol.com/articles/account-management...

    Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.

  7. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]