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Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.
Therefore, measuring individual employee performance can prove to be a valuable performance management process for the purposes of HRM and for the organization. [45] Many researchers would argue that "performance appraisal is one of the most important processes in Human Resource Management".
Performance is a measure of the results achieved. Performance efficiency is the ratio between effort expended and results achieved. The difference between current performance and the theoretical performance limit is the performance improvement zone. Another way to think of performance improvement is to see it as improvement in four potential areas:
Performance is an important criterion for organizational outcomes and success. John P. Campbell describes job performance as an individual-level variable, or something a single person does. This differentiates it from more encompassing constructs such as organizational performance or national performance, which are higher-level variables.
Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization.The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.
Research on the sociotechnical systems approach to work has shown that this approach is related to increased employee satisfaction and motivation. [6] Another important step towards the high performance organization was the Japanese Revolution in manufacturing, which pointed out another flaw to the scientific model of production. [1]
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