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  2. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  3. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  4. Locate your browser version - AOL Help

    help.aol.com/articles/how-do-i-find-the-version...

    Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to.

  5. How do I know what version of AOL Desktop Gold I'm using?

    help.aol.com/articles/how-do-i-know-if-i-have...

    2. Sign in with your username and password. 3. In the top menu bar, click Help | About AOL 4. If you see 'Revision 11.x.xxx' or higher, you're using the most updated version of AOL Desktop Gold and will continue to get updates automatically.

  6. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are still unable to connect, please contact your broadband provider for assistance.

  7. Beta - FAQ - AOL

    beta.aol.com/faq

    When you start AOL Desktop, it will automatically check for any updates. If an update is available, the AOL Desktop update mechanism will deliver them while AOL Desktop is running. The update will be applied the next time you close and relaunch AOL Desktop.