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Wireless Expense Management (WEM) is an extension of Telecom Expense Management (TEM) services and is the process of managing enterprise's mobile and wireless devices. However, not only auditing invoices are enough to fully manage the device from procurement to retirement. [ 1 ]
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Telecom Expense Management (TEM): An ongoing analysis and adjustment of internal telecommunications procedures and billing designed to maximize savings. See also Wireless Expense Management; Telecom RFP (Request For Proposals): A proposed management plan designed to maximize efficiency, security and reliability in the business' communications.
Late 1999 Avner Schneur founded Emptoris with a goal to transform the strategic sourcing. When acquired by IBM, Emptoris was a developer and provider of strategic supply and contract management software including applications for spend analysis, sourcing, contract management, supplier lifecycle management, services procurement, compliance management and telecom expense management.
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Expense management automation has two aspects: the process an employee follows in order to complete an expense claim (for example, logging a hotel receipt or submitting mobile phone records) and the activity accounts or finance staff undertake to process the claim within the finance system.