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  2. Sales operations - Wikipedia

    en.wikipedia.org/wiki/Sales_operations

    A sales target is the minimum sales goal for a set time span. A sales target may be a minimum amount of value (monetary) or product sold (volume). Sales targets may also be for sales activities, such as number of calls per day. Management usually sets the sales targets and the sales territory.

  3. Sales and operations planning - Wikipedia

    en.wikipedia.org/wiki/Sales_and_operations_planning

    APICS defines S&OP as the "function of setting the overall level of manufacturing output (production plan) and other activities to best satisfy the current planned levels of sales (sales plan and/or forecasts), while meeting general business objectives of profitability, productivity, competitive customer lead times, etc., as expressed in the ...

  4. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    This is the reason why training is needed before the staffs start to work, although some might only be simple tasks. The most common work for the front office worker will be a mix of getting in touch with customers and also helping out internally in the office. [2]

  5. Sales management - Wikipedia

    en.wikipedia.org/wiki/Sales_management

    Sales management is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales operations. It is an important business function as net sales , through the sale of products and services and resulting profit , drive most commercial business.

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  7. Dale Carnegie - Wikipedia

    en.wikipedia.org/wiki/Dale_Carnegie

    Dale Carnegie (/ ˈ k ɑːr n ɪ ɡ i / KAR-nig-ee; [1] spelled Carnagey until c. 1922; November 24, 1888 – November 1, 1955) was an American writer and teacher of courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills.