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  2. Assertiveness - Wikipedia

    en.wikipedia.org/wiki/Assertiveness

    Assertiveness is the quality of being self-assured and confident without being aggressive to defend a right point of view or a relevant statement. In the field of psychology and psychotherapy, it is a skill that can be learned and a mode of communication.

  3. 12 of the Best 'I Statements' To Use in Arguments, According ...

    www.aol.com/12-best-statements-arguments...

    The old cliche goes, "There's no 'I' in team." There's no "I" in argument, either. However, psychologists share that using "I statements" during tense discussions can be incredibly effective—and ...

  4. 14 Things to Say Besides 'I Love You' - AOL

    www.aol.com/14-things-besides-love-171619084.html

    “We want to keep them around—and this is a powerful way to say, ‘I really do love you, and you’re special to me.’” “If I were given the choice of choosing my family, I would still ...

  5. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    This mode ranks high on both the assertiveness and cooperativeness scales. [2] This mode can be facilitated when personal relationships are close, because such individuals are apt to dig deeper to find the root of the conflict and alternate solutions. One learns the other party's insights to try and find a creative solution to the conflict. [3]

  6. Manipulation (psychology) - Wikipedia

    en.wikipedia.org/wiki/Manipulation_(psychology)

    The desire to please; Addiction to earning the approval and acceptance of others; Emotophobia (fear of negative emotion; i.e. a fear of expressing anger, frustration or disapproval) A lack of assertiveness and ability to say no; A blurry sense of identity (with soft personal boundaries) Low self-reliance; Possessing an external locus of control

  7. Behavioral communication - Wikipedia

    en.wikipedia.org/wiki/Behavioral_communication

    Assertive communicators typically feel more confident and self-respecting while engaging in this type of communication. [7] People on the receiving end of assertive communication usually feel as though they can believe the communicator, know where they stand with the communicator, and possess a sense of respect for the communicator.

  8. AOL Mail

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    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. Soft skills - Wikipedia

    en.wikipedia.org/wiki/Soft_skills

    The term "soft skills" was created by the U.S. Army in the late 1960s. It refers to any skill that does not employ the use of machinery. The military realized that many important activities were included within this category, and in fact, the social skills necessary to lead groups, motivate soldiers, and win wars were encompassed by skills they had not yet catalogued or fully studied.